Interactive Voice Response (IVR) systems are crucial for many not-for-profits to manage incoming calls efficiently. Instead of spending hours recording and re-recording introductory messages, you can leverage AI tools like Eleven Labs to create professional and high-quality voice prompts effortlessly.
Here’s how you can do it.
- First, visit the Eleven Labs website and explore the range of voices available.
- You can choose from various options to find the one that best fits your organisation’s tone. For instance, let’s select ‘Chris’ for a warm and inviting voice.
- Input your desired text, such as ‘Welcome to Happy Paws Rescue.’
- The AI will generate the speech immediately. If you notice any issues, you can easily edit the text and regenerate the voice prompt.
- Once you are satisfied with the output, download the file and upload it to your IVR system.
- This process is straightforward and can be done even on a free plan, although a paid plan offers more features for about $10 a month.
By utilising AI-generated voices, you save time, avoid the hassle of manual recordings, and ensure a consistent and professional caller experience.
